-CUOHUO products are made with carefully selected materials. Please handle with care for longer product life.
-Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth.
-Fill shoe with tissue paper to help maintain the shape and absorb humidity, then store in the bag and box.
-Clean with a soft, dry cloth or brush.

Shipping Information

• Free shipping is available, with estimated delivery within 2–5 business days.

• The logistics transit time typically takes 5–7 days after dispatch.

Important Notes:

• Customized and personalized products are not included in the standard delivery timeline.

• We do not accept requests for designated shipping carriers.

• If you have concerns about shipping times, please reconsider before placing an order.

Thank you for your understanding and support!

Return & Exchange Policy

We offer a 30-day return and exchange service for all products.
If the item you received is damaged or defective, please contact our customer service team as soon as possible. We will respond within 24 hours and work to find a suitable solution for you.

Cancellation Policy:

• You may cancel your order before it has been shipped.

• If the cancellation is approved, a full refund will be issued.

• Once an order has been shipped, we are unable to cancel it.

Return & Exchange Instructions:

• If you wish to return or exchange an item, please visit your order history page and contact our customer service team.

• We will assist you through the return or exchange process.

Important Notes:

• Items must be returned in their original condition, with all tags and packaging intact.

• Please note that customized and personalized items are non-returnable and non-exchangeable.

Contact Us: fudiankeji@outlook.com